1. Home
  2. Le Palais
  3. Quality label

The Palais des Festivals became a société à mission organisation on 12 December 2022, with the purpose of ‘Welcoming the world sustainably’, thereby reaffirming its commitment to responsible and inclusive development.

Its main objectives are centred on several strategic priorities:
Quality and excellence: ISO 9001 certification (since 2009), guaranteeing rigorous and efficient process management to deliver optimal services.
Sustainable events: ISO 20121 certification (since 2022), attesting to the responsible and sustainable management of events hosted at the Palais.
Safety and security: ISO 18788 certification (since 2019), ensuring a secure environment for events and visitors.
Environmental commitment: Completion of the Palais’s carbon footprint assessment to measure and reduce its environmental impact (since 2016).
Accessibility: ‘Tourisme et Handicap’ accreditation (since 2012), guaranteeing facilities and services adapted to all visitors.
Sustainable tourism: Awarded the ‘Innovative Sustainable Destination’ label (since 2023), highlighting Cannes’ commitment to more responsible tourism.

This mission is inextricably linked to our CSR policy and our Manifesto, which are available for download below.

 

3 ISO certifications and 2 labels

Today, le Palais des Festivals et des Congrès de Cannes is certified  and accredited.

Cannes named Sustainable Innovative Destination
©

Cannes named Sustainable Innovative Destination

Cannes, Innovative Destination

Innovative and Sustainable Destination Certification

Cannes, a destination committed to sustainable tourism
Certified as an Innovative and Sustainable Destination since 2023, Cannes has just had its certification renewed for the 2025–2026 period. This renewal is by no means automatic: it is based on a new version of the standards, which is significantly more demanding than the previous one.
Led by France Congrès et Événements and awarded by Bureau Veritas, this certification recognizes regions that structure their efforts to promote responsible tourism and events. The Palais des Festivals et des Congrès serves as the lead organization, responsible for coordinating the initiative and bringing together local stakeholders.

What’s New in Version 2 of the Guidelines
9 strategic priorities, 39 operational actions: the new framework covers the entire visitor experience and is based on open governance, involving local stakeholders in steering the initiative.

A collective success
This renewal owes much to the public and private partners working alongside the Palais:

Local Authorities
• City of Cannes
• Cannes Pays de Lérins Urban Community

Hotels (Green Globe or Clef Verte-certified establishments)
• Hôtel Barrière Le Majestic Cannes
• Hôtel Barrière Le Gray d’Albion Cannes
• Carlton Cannes
• Hôtel Martinez
• Mondrian Cannes
• Canopy by Hilton Cannes
• Hôtel Chalet de l’Isère – Chez Maupassant
• La Bastide de l’Oliveraie

Catering and Events
• Lenôtre
• Helen Traiteur
• GreenBee

Together, we are building an exemplary destination where events and tourism are guided by the principles of sustainability, innovation, and respect for the local area.

Cannes - MIPIM
©

Cannes - MIPIM

|

Herve FABRE

CANNES-MIPIM-2019
©

CANNES-MIPIM-2019

|

Herve FABRE

This label is backed by ISO 20121 certification dealing with the challenges of responsible event management. It is divided into 8 issues for 26 actions:

  1. Deploying open and transparent governance
  2. Strengthening sustainable mobility to join the 2050 carbon neutrality trajectory
  3. Favoring responsible consumption and fighting against waste
  4. Making tourism a driver of inclusion
  5. Valuing the economy and protecting the destination’s heritage
  6. Mobilizing resources to foster sustainable innovation in the tourism sector
  7. Involving tourists, professionals and event organizers in the sustainable dynamic
  8. Add specific attention to public safety.

You may also be interested in