GREEN PALAIS FOR BLUE PLANET :
Cannes is the second city of business tourism in France. Thanks to the Palais des Festivals et des Congrès, to the skills of its teams, its services and its leading-edge equipment, Cannes strengthens its attractiveness and offers global visibility which many are envious. It is an excellent position. In a competitive marketplace where the stakes are not only local, but also international, the Palais des Festivals must be different by relying on a qualified policy and sustainable development.
A proactive approach already rewarded, the Palais became in 2009 the first European center triple certified. Since then the Palais made a new commitment which is the renewal of its quadruple ISO certification, they are ISO 9001 - ISO 14001 - OHS18001 and ISO 26000.
Today, the choice of Cannes and its main event structure also becomes an eco-responsible act for all the decision makers.
The Sustainable Development Stakes
The policy of the Palais des Festivals is going beyond the maintenance of the quality of service which has made its reputation. Our goal is to be different from the competition and become the privileged provider partner of our customer’s decision makers. The strategy to improve our performance and achieve excellence is to be a committed player in sustainable development, in pursuing 4 objectives:
• Corporate Social Responsibility (respect of human rights, child protection, prevention of corruption, equal opportunity, transparency of practices, societal commitments at the local level).
• Quality (total satisfaction of our customers, continuous professional dedication of our teams)
• Health and Safety (working conditions improvement, prevention of occupational diseases, and security of personal and stakeholders)
• Environment (sorting of waste, pollution control of wastewater, reduction of CO2 emissions, control of water consumption, electricity and paper).
This commitment for sustainable development (Corporate Responsibility - Quality - Safety - Health - Environment) includes local and international stakes, but also human. Strengthen our image while improving our competitiveness is valuable only with the eco-citizen development of our company, an approach which is done in osmosis with the involvement and the total mobilization and the enhancement of our personnel.
The environmental actions and commitments have resulted in the following savings:
For all information contact:
Sustainable Development Manager
Our company has developed a culture of the quality of service which is supported not only on the establishment of a software Enterprise Resource Planning (ERP) dedicated to the management of events, but also on the permanent commitment of employees, a respect for the environment by the organization of the sorting of waste and on an axis health-safety at work through the many training courses.
With 7 values, Ethics, Respect, Cohesion, Professionalism, Creativity, Performance and Ambition which are the foundation of the culture of our company, the Palais des Festivals et des Congrès in Cannes, in order to formalize its commitment and to affirm a continuous improvement of its performance, has decided to engage since 2008 a certification proces based on international standards that are the standards ISO 9001 (Quality), ISO 14001 (Environment), OHSAS 18001 ( Health/Security ), ISO 26000 (Corporate Social Responsibility) and by the signing of the Ethics Chart on June 16, 2008.
The Palais des Festivals et des Congrès obtained the renewal of its triple certification to ISO standards 9001, 14,001 and 18,001, in November 2012. The audit control of October 2014, attests to the good performance of these three certifications.
In addition, the SEMEC has been received to the ISO 26 000, corresponding to the Corporate Social Responsibility of the Company, and has thus reached a new threshold of excellence. The policy of environmental management is in compliance with the standards and the objectives defined by the General Manager’s Office.
Look at the Ethics chart
THE CHALLENGES OF TRIPLE CERTIFICATION
• International challenges:
- Constantly increasing the confidence of
our customers and partners,
- Increasing our competitiveness,
- Striving for excellence,
- Developing new international criteria
to make us the destination of choice,
- Boosting our image.
• Local challenges:
- Affirming our position: the economic
engine of the destination,
- Reducing our environmental impact,
- Guaranteeing our ECO-CITIZEN image,
- Ensuring the durability of the enterprise and boosting its
- Bringing our employees closer together.
• Human challenges:
- Valuing, mobilising and involving personnel,
- Providing a safe and healthy working environment,
- Improving working conditions for the long term,
- Increasing our social and solidarity actions.
1st site in the Alpes-Maritimes department awarded the Safety Site label.
SAFETY SITE is the recognition of the safety and security policy operated by the Town of Cannes and the Palais des Festivals et des Congrès, in close collaboration with the police forces, emergency services, national and local institutions and internal teams.
Vigilance and prevention: everyday priorities
Within the framework of the relaunch plan that began in 2016, to ensure France remains the No. 1 tourist destination in the world and offers its visitors every safety guarantee during their stay, the Ministry of the Interior has taken strong measures to coordinate the actions implemented at national and department level, and also to identify tourist sites offering the highest safety guarantees by awarding them a label.
In awarding the SAFETY SITE label to the Palais des Festivals et des Congrès de Cannes, the Prefecture is recognizing the undertakings made and the measures taken on a day-to-day basis and their compliance with the high degree of vigilance and prevention required by the State.
The key points in the Palais’ Safety and Security mechanism
- A team mobilized 24/7 - all year round
- A site covered by CCTV
- Regular simulations
- Regular exercises
- An internal training plan
- Risk awareness programme for all staff
- Constant surveillance
Certificate of Excellence from AIPC
The International Association of Congress Centers (AIPC), which brings together 185 of the world's most important convention centers (Singapore, Barcelona, Sydney, New York, Paris, Milan, etc.), has transmitted to the Palais des Festivals and Congresses in Cannes in the first quarter of 2019 a certificate of excellence.
It certifies the principles of management excellence of the site among the member congress centers of the Association. AIPC has more than 900 business tourism decision makers in 60 countries. This reference association centralises the expertise in business tourism and provides its members with an exchange of experiences favoring contacts and the development of a constantly changing international economic sector.
New certification, the Palais des Festivals has just been certified ISO 18788, for its management of security operations, for activities of security of persons and property, security of events, and security and mobility of international staff.
This is the first convention center in France to obtain this certification!
This standard has two main components:
- An ethical aspect, promoting respect for human rights, the protection of whistleblowers and compliance with regulations in the context of safety / security activities;
- An operational efficiency component promoting the professionalism of the teams, the continuous improvement, and the adaptation of the security systems according to the identified risks and threats.